Privacy Policy

Last Updated: July 2026

Mergoshop values your privacy and is committed to protecting your personal information.

Information We Collect

We may collect:

  • Name
  • Mobile Number
  • Email Address
  • Billing Address
  • Shipping Address
  • Payment Information
  • GST Information (for sellers)
  • Device Information
  • IP Address
  • Browser Information
  • Order History

How We Use Your Information

We use your information to:

  • Process orders
  • Deliver products
  • Verify identities
  • Prevent fraud
  • Improve customer service
  • Send order updates
  • Process refunds
  • Comply with legal obligations

Payment Information

Payments are processed through secure payment gateway partners.

Mergoshop does not store complete debit card, credit card, or UPI credentials on its servers.

Cookies

We use cookies to:

  • Remember login sessions
  • Improve website performance
  • Personalize shopping experience
  • Analyze website traffic

Information Sharing

We may share your information with:

  • Sellers
  • Courier Partners
  • Payment Gateways
  • Government authorities where legally required

We never sell your personal information.

Data Security

We use industry-standard security measures including:

  • SSL Encryption
  • Secure Authentication
  • Firewall Protection
  • Access Controls

Your Rights

You may request:

  • Access to your information
  • Correction of information
  • Deletion (subject to legal obligations)
  • Account closure

Contact

Email: support@mergoshop.com

Phone: +91 9025352515